Last updated: 2 July 2026
We want you to be happy with King IPTV. Because our service is digital and delivered instantly, please read this policy carefully before ordering.
Try before you buy
We strongly recommend starting with a trial (where available) to confirm the service works well on your device and connection before purchasing a longer plan.
Money-back guarantee
If you purchase a subscription and we are unable to activate or deliver a working service, and our support team cannot resolve the issue within a reasonable time, you may request a refund within 24 hours of purchase.
Non-refundable situations
- Change of mind after the service has been activated and used.
- Problems caused by your own internet connection, device, or third-party app.
- Accounts suspended for breach of our Terms (for example sharing or reselling).
- Partly used subscription periods.
How to request a refund
Contact us via the Contact page with your order email and a description of the issue. Approved refunds are returned to your original payment method, usually within 5–10 business days.
Chargebacks
If you experience a problem, please contact us first — we are happy to help. Opening a chargeback before contacting support may result in your account being suspended.